Installation support is available in as little or as much help as you desire. Our experienced technicians can help you from the initial operating system install all the way through to your first dial. We are even available after hours to fit your unique needs through a supported service plan.
ViciDial is a unique and complex compilation of software with many intricate pieces. Because of the high level of integration any misconfiguration or oversights during the installation process can be intermittent to nigh impossible to diagnose without the proper tools and experience. For best results we highly recommend that you follow our Scratch Install or use the ViciBox CD using the methods and software suggested. Most installation issues are a direct result of failure to follow this document with symptoms that range from the application refusing to load, intermittent and scratchy sounding audio, and other various anomalies. While we will help you install ViciDial on your platform of choice it is sometimes more effective to let us help you start a fresh install from scratch.
Our installation support line is available during our regular business hours of Monday through Friday 9am to 5pm eastern standard time. We are available by phone, e-mail, or instant messaging. If you would like to request an estimated quote for support please use our contact form.